Micro-Learning Delivered Through WhatsApp
Stats
- 2 languages supported natively (English, Bengali)
- 4 content formats: text, image, video, interactive questions
- 1 single channel — zero apps to install, zero accounts to create
Challenge: Distributed frontline teams spread across regions, with varying levels of digital access, need training that meets them where they already are — not a separate app to download and manage, and content must flex across languages and tech comfort levels.
Solution: A WhatsApp-based micro-learning platform delivering personalized, multilingual lessons directly through a channel employees already check daily — with automated user profiling, quizzes, progress monitoring, and an admin panel for bulk onboarding and broadcasting.
Impact: Faster onboarding and broader reach across regions and languages, since employees engage with training through a channel they already use daily. Admins get full visibility into progress across the whole workforce.