Case Study

Stats

• Real-time serial number tracking across all regions
• Region-specific access controls for distributed teams
• Centralized fraud prevention across every market

Challenge: Distributors across regions track warranty claims separately — fragmented data, counterfeit risks, slow claims resolution, and no single source of truth on product authenticity.

Solution: A global warranty platform tracking every product's serial number in real time. Region-specific access lets local teams manage their data while headquarters gets unified visibility of authenticity and coverage.

Impact: Centralized, verifiable warranty data across all regions gives the business a single source of truth on product authenticity. Fraud risk has dropped significantly, claims resolve faster, and regional teams no longer need separate systems.

• Unified authenticity verification globally
• Accelerated claims resolution
• Significant fraud risk reduction
• Eliminated manual reconciliation between regions